Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender Total Security 2012 + Gameguard

Options
2»

Comments

  • rootkit
    Options

    Hi guys :)


    This is just a temporary workaround.


    http://forum.bitdefender.com/index.php?sho...st&p=130605


    The situation can only be solved via a product update released by the Active Virus Control Team.


    The update is now in internal testing stage. Thank you.

  • Hi guys :)


    This is just a temporary workaround.


    http://forum.bitdefender.com/index.php?sho...st&p=130605


    The situation can only be solved via a product update released by the Active Virus Control Team.


    The update is now in internal testing stage. Thank you.


    Will the fix be tested with Lineage II (free to play, link here http://truly-free.lineage2.com/ )


    Thanks

  • rootkit
    Options

    Hello


    The update will be released for all the versions of Lineage.


    Thank you.

  • Hello


    The update will be released for all the versions of Lineage.


    Thank you.


    Awesome, thank you for that.


    Begging to ask when will we see this update........no rush, just hate uninstalling BD just to play a game

  • rootkit
    Options

    Welcome back.


    You don't have to uninstall the product, please use this temporary workaround:


    http://forum.bitdefender.com/index.php?sho...st&p=130605


    Thank you.

  • Welcome back.


    You don't have to uninstall the product, please use this temporary workaround:


    http://forum.bitdefender.com/index.php?sho...st&p=130605


    Thank you.


    Actually WaverWreck solution below that one is a better choice..................

  • rootkit
    rootkit ✭✭✭
    edited December 2011
    Options

    Hello guys :)


    With the latest product update it was delivered a signature update for the Active Virus Control module.


    http://forum.bitdefender.com/index.php?showtopic=28172


    http://forum.bitdefender.com/index.php?showtopic=28647


    The current situation should be solved and the game will run without any issues.


    http://forum.bitdefender.com/index.php?sho...st&p=131129


    Thank you.

  • lonewolfs
    Options

    Hello Christian the problem is still not solved


    Hello guys :)


    With the latest product update it was delivered a signature update for the Active Virus Control module.


    http://forum.bitdefender.com/index.php?showtopic=28172


    http://forum.bitdefender.com/index.php?showtopic=28647


    The current situation should be solved and the game will run without any issues.


    http://forum.bitdefender.com/index.php?sho...st&p=131129


    Thank you.

  • rootkit
    rootkit ✭✭✭
    edited January 2012
    Options

    Welcome back :)


    I will get back here with fresh information on Sunday.


    Thank you for understanding. Take care.

  • lonewolfs
    Options

    Christian many Sundays passed please throw some light on this issue :) I had to termainate the package temporarily again on my 32 bit Win7 due to this.


    Welcome back :)


    I will get back here with fresh information on Sunday.


    Thank you for understanding. Take care.

  • lonewolfs
    Options

    I observed another problem with Windows 7 64-bit systems. Upon starting Lineage II with Bitdefender Total Security 2012 installed, it crashes all open web browsers and you cannot run any executable files on it untill the game and the gameguard is terminated. However this works fine if the suite is removed.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Sorry for the delayed reply.


    I have asked the testing team to double check the described issue. The update was released via Automatic Updates. An exception was made in Active Virus Control for this game and Gameguard.des.


    Please check to see if you have the latest updates installed.


    If not, please follow these steps to reinstall Bitdefender:


    http://forum.bitdefender.com/index.php?act...f=241&id=44


    I think those updates were not installed on your machine.


    Thank you.

  • lonewolfs
    lonewolfs ✭✭✭
    edited February 2012
    Options

    Hi,


    Thank you for your reply. I installed the suite again and updated it fully after that i observed this:-


    2 things have been solved (system restarting typically after starting the game and the start of client)


    Still after adding all the required files to rules list (i.e. all .des files and the l2.bin, launcher.exe etc) still gameguard.des is not given net access and the game starts with a gameguard error 114 and sometimes 160 which are gameguard initialization errors. I tried to delete the gameguard folder and download it again upon start of the game as instructed per the gameguard website but it did not seem to work again.


    Issue still remains with some improvements.


    At time of writting this reply my version of the suite was 15.0.36.1530


    Targeted OS : Windows 7 Ultimate (32-bit) Service Pack 1


    Hello :)


    Sorry for the delayed reply.


    I have asked the testing team to double check the described issue. The update was released via Automatic Updates. An exception was made in Active Virus Control for this game and Gameguard.des.


    Please check to see if you have the latest updates installed.


    If not, please follow these steps to reinstall Bitdefender:


    http://forum.bitdefender.com/index.php?act...f=241&id=44


    I think those updates were not installed on your machine.


    Thank you.

  • rootkit
    Options

    Hello :)


    This discussion will continue over here:


    http://forum.bitdefender.com/index.php?sho...c=32226&hl=


    Thank you.

This discussion has been closed.