Help！how To Uninstall The Bitdefender Rescue Mode

block18

i used bitdefender uninstall tool to uninstall bitdefender internet security 2012.But when i reboot my system i found the rescue mode is still there,and works well.i don't want this,how to clean this?

bitdefender has some problem with my browser,so i had to uninstall it.

rootkit

Hello

Could you please provide more details about the issue with your browser?

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

block18

Hello

Could you please provide more details about the issue with your browser?

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

some chinese webpage displayed incorrectly,garbled letters at end of a sentence.(http://exp.qq.com/）

a video website occured an error with the flash player (http://www.acfun.tv/v/ac299869/)

after i uninstall bitdefender both of them goes well.

would you please tell me how to delete the bitdefender rescue mode.it's a Linux kernel os,i can't find how to delete it.it may caused an error when i try to install ubuntu with wubi.

Support Tool Log:http://www.mediafire.com/?226uo74vigbzpug

rootkit

Hello

We are currently investigating this issue.

I will try to reproduce it and get back to you with an answer.

Thank you.

testaccount

i used bitdefender uninstall tool to uninstall bitdefender internet security 2012.But when i reboot my system i found the rescue mode is still there,and works well.i don't want this,how to clean this?

bitdefender has some problem with my browser,so i had to uninstall it.

Hello

I had the same problem as you. To clean the "Bitdefender Rescue Mode" in the Bootloader, just follow these steps:

1. Hit the Windowskey+R and type regedit

2. Navigate to HKEY_LOCAL_MACHINE\BCD00000000\Objects\

3. Search for "Bitdefender"

4. There should be something like "Bitdefender Rescue Mode". In my case, the location was {bdbdbd00-6057-11e0-a7f3-ce9adfd72085}\Elements\xxxxxxxx

The xxxxxxx stand for a number which I can't remember right now

5. Right click on {bdbdbd00-6057-11e0-a7f3-ce9adfd72085} -> Permissions

6. Add your username and give yourself all permissions

7. Delete {bdbdbd00-6057-11e0-a7f3-ce9adfd72085}.

The {bdbdbd00-6057-11e0-a7f3-ce9adfd72085} might be not exactly the same on your computer, just search for Bitdefender (Steps 2 + 3) and you will find the right name.

Now I recommend to delete all other folders, which were not deleted by the removal tool, but this isn't neccessary, just recommended by me if you want to delete Bitdefender completely. Do the following if you are using Windows Vista or Windows 7:

1. Open the explorer

2. Delete Bitdefender folders in %AppData%

3. Delete Bitdefender folders in C:\Users\YOURUSERNAME\AppData\Local

4. Delete Bitdefender folders in C:\ProgramData

5. Delete Bitdefender folders in C:\ProgramFiles or/and C:\ProgramFiles(x86)

6. Delete Bitdefender folders in C:\Program Files (x86)\Common Files or/and C:\Program Files\Common Files

Note: This is the path used by Bitdefender Rescue Mode.

7. Delete every registry key with containing Bitdefender in its name

"Bitdefender Rescue Mode" should be gone.

Hope this helps. I am not working for Bitdefender, but I hope you will trust me anyway.

I have created this account just to write this. Please respect that.

Sorry for my bad english.

rootkit

Hello

Thank you for the feedback!

The Uninstall Tool was updated recently and it should properly remove all the leftovers now.

Bitdefender Uninstall Tool can be downloaded from here:

http://www.bitdefender.com/uninstall

Access the link and when the window with the BitDefender file appears, please choose the "Save to disk" option. Save the tool on the PC, run it(right click and select "Run as administrator" - for Windows Vista/7) and restart the computer when prompted.

Take care.

mlh38

Hello

I had the same problem as you. To clean the "Bitdefender Rescue Mode" in the Bootloader, just follow these steps:

1. Hit the Windowskey+R and type regedit

2. Navigate to HKEY_LOCAL_MACHINE\BCD00000000\Objects\

3. Search for "Bitdefender"

4. There should be something like "Bitdefender Rescue Mode". In my case, the location was {bdbdbd00-6057-11e0-a7f3-ce9adfd72085}\Elements\xxxxxxxx

The xxxxxxx stand for a number which I can't remember right now

5. Right click on {bdbdbd00-6057-11e0-a7f3-ce9adfd72085} -> Permissions

6. Add your username and give yourself all permissions

7. Delete {bdbdbd00-6057-11e0-a7f3-ce9adfd72085}.

The {bdbdbd00-6057-11e0-a7f3-ce9adfd72085} might be not exactly the same on your computer, just search for Bitdefender (Steps 2 + 3) and you will find the right name.

Now I recommend to delete all other folders, which were not deleted by the removal tool, but this isn't neccessary, just recommended by me if you want to delete Bitdefender completely. Do the following if you are using Windows Vista or Windows 7:

1. Open the explorer

2. Delete Bitdefender folders in %AppData%

3. Delete Bitdefender folders in C:\Users\YOURUSERNAME\AppData\Local

4. Delete Bitdefender folders in C:\ProgramData

5. Delete Bitdefender folders in C:\ProgramFiles or/and C:\ProgramFiles(x86)

6. Delete Bitdefender folders in C:\Program Files (x86)\Common Files or/and C:\Program Files\Common Files

Note: This is the path used by Bitdefender Rescue Mode.

7. Delete every registry key with containing Bitdefender in its name

"Bitdefender Rescue Mode" should be gone.

Hope this helps. I am not working for Bitdefender, but I hope you will trust me anyway.

I have created this account just to write this. Please respect that.

Sorry for my bad english.

It really helpful, Thank You sir. A person like you deserve a medal or something.