Age group 17 years, parental control is blocking search engine Yandex, why? Thank you.
Thank you for reporting this.
I order to provide you an answer, I will need some logs from your PC.
Please follow the steps explained in the article below and send me via PM the generated log file:
If the file is too big to attach it, upload it on
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a great weekend!
And unless you do not have locks?) There is a solution, you must disable the category regional TLD, but why is this happening?
I need to test this and have a talk with my colleagues from parental control before providing you a final answer.
Please also don't forget to send me the logs.
Please be patient until next week, I won't forget about this.
I will provide you an answer by Tuesday.
I'm very patient) wait for a solution.
There is a small confusion here, I asked for Support Tool logs and you have send me the scan logs(that was made with the Support Tool for scan logs).
Please use this to create the logs:
The issue has been reported to the Parental Control department.
Some changes will be made in the product to unblock those websites for 17+.
Thank you for reporting this. Take care.
Analysis of repeated and sent to you.
i block yandex too,is a rogue search engine.I also block nosey google
There is a difference, you block it because you want to this, the product should not do this on 17+.
The issue has been reported, a fix will be provided soon.
Thank you, Christian! There is a problem, if the parental control to block video, then YouTube is blocked, too, but it's the same video can be viewed by third-party sites, and if you go through them on YouTube, it will no longer be blocked by parental control.
Could you please post here an example so I can test it?
I would like to correct a problem when switching from videos on YouTube, parental control is blocking the page, but this movie itself, which is located on an external site, you can view.
You need to make the changes with all browsers closed.
So, close all browsers, make the changes and open the browser. If you want to change anything, you will have to do it with all browsers closed.
What about locking Yandex?
That is a different thing, we need to modify the default rule in the product.
This will be solved via a module update, soon.
Yandex has long ceased to use.