Age group 17 years, parental control is blocking search engine Yandex, why? Thank you.



  • edited April 2012

    Hello Rampant :)

    Thank you for reporting this.

    I order to provide you an answer, I will need some logs from your PC.

    Please follow the steps explained in the article below and send me via PM the generated log file:

    If the file is too big to attach it, upload it on


    and send me a PM with the download link.

    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

    Have a great weekend!

  • And unless you do not have locks?) There is a solution, you must disable the category regional TLD, but why is this happening?

  • Hello :)

    I need to test this and have a talk with my colleagues from parental control before providing you a final answer.

    Please also don't forget to send me the logs.

    Take care.

  • Posted.

  • Hello :)

    Please be patient until next week, I won't forget about this.

    I will provide you an answer by Tuesday.

    Take care.

  • I'm very patient) wait for a solution.

  • Hello :)

    There is a small confusion here, I asked for Support Tool logs and you have send me the scan logs(that was made with the Support Tool for scan logs).

    Please use this to create the logs:

    Take care.

  • Hello :)

    The issue has been reported to the Parental Control department.

    Some changes will be made in the product to unblock those websites for 17+.

    Thank you for reporting this. Take care.

  • Analysis of repeated and sent to you.

  • i block yandex too,is a rogue search engine.I also block nosey google

  • Hello :)

    There is a difference, you block it because you want to this, the product should not do this on 17+.

    The issue has been reported, a fix will be provided soon.

    Thank you.

  • Thank you, Christian! There is a problem, if the parental control to block video, then YouTube is blocked, too, but it's the same video can be viewed by third-party sites, and if you go through them on YouTube, it will no longer be blocked by parental control.

  • Hello :)

    Welcome back.

    Could you please post here an example so I can test it?

    Take care.

  • I would like to correct a problem when switching from videos on YouTube, parental control is blocking the page, but this movie itself, which is located on an external site, you can view.

  • Hello :)

    You need to make the changes with all browsers closed.

    So, close all browsers, make the changes and open the browser. If you want to change anything, you will have to do it with all browsers closed.

    Take care.

  • What about locking Yandex?

  • Hello :)

    That is a different thing, we need to modify the default rule in the product.

    This will be solved via a module update, soon.

    Take care.

  • Yandex has long ceased to use.


This discussion has been closed.