Update Processes

compost55

I have been using BitDefender Internet Security 2012 since January and have been happy until recently.

The problem lies with the automatic updates. These appear to run every hour or so and when doing so take up so much CPU resource that it slows my laptop to a crawl.

The processes that are running at this time are:

bdagent.exe

updatesrv.exe

vsserv.exe

downloader.exe

installer.exe (runs less often than above)

There is no option to schedule/reduce the frequency of checking for updates. I changed to BitDefender from McAfee because McAfee was occupying excessive resource.

I would welcome any advice.

rootkit

Hello

Welcome to our forums!

Bitdefender is downloading hourly updates to keep your PC safe.

Now, let me tell you about the processes:

bdagent.exe - the main interface

updatesrv.exe - the update service

vsserv.exe - the main core of our software

downloader.exe - the process that is downloading the updates

installer.exe - the process that is installing the updates.

Do you have other security solutions installed?

Take care.

compost55

Hello,

No, I am just using BitDefender. No other security solutions.

rootkit

Hi

In order to be able to properly identify the causes for the reported situation and find a solution we will need to investigate a bit deeper.

Please follow the steps below and send us the result:

a ) Go to this page

http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file.

b ) Extract the contents of the downloaded file and run the 'autoruns.exe' file;

c ) Wait for the list to be filled with all the processes and then make sure that you have the Everything tab selected in the upper part;

d ) Click on the Disk icon right under File and chose any location folder on your computer;

e ) Save the file with a specific name (your name, computer name, a random name, which one you want) and then send me a PM with it.

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

We will analyze the information you sent and then reply with a possible solution in the shortest time.

Have a nice day.