Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitdefender Hiding My Files, Not Allowing Me To See Hidden Files

So I got bitdefender because it was nicely rated, and free with a rebate. I assumed I would like a full version of an antivirus more than avira free.


I'm running Win7 Ultimate SP1, fully updated.


So the first thing bitdefender did was when I ran a program, it decided it was sketchy, and gave me a popup, and I then clicked "allow and monitor".


Now it says the action taken was "The process was granted execution rights upon user request".


The exe is now hidden, and bitdefender changed my view folder settings to not see hidden files(Neither radio box is checked, but I cannot see hidden files elsewhere on my computer).


I don't have rights to the exe, so I can't get a new version of the program(In the same directory).


I don't know the windows command line well enough to force myself to have permisions and it not be hidden, nor do I care to learn. THe only reason I"m still running windows as a main is games don't have linux support yet. But it's coming.


So my question is: Is it worth it at this point to just drop bitdefender for the next few years till I can move to xubuntu as a main OS, or is this easily fixable?

Comments

  • So scratch the entire thing, uninstalling it also fixed a ram problem I was having, consisting of having no extra ram.

  • So scratch the entire thing, uninstalling it also fixed a ram problem I was having, consisting of having no extra ram.


    Are Using BD 2013?


    I Never Encountered Such Problem While Using it.


    Please Use Latest Version Of Bd.


    For Your Info You Can Use BD 2012 Or BD 2013

  • Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

This discussion has been closed.