Web protection
Web protection
[fixed] Deactivated Safepay But Still Can't Access A Site
Hello,
I have disabled Safepay but I can't access the site of an online retailer. It's the only site I have encountered this error. The site is:
hxxps://www.kotsovolos.gr/site/login.jsp
I can access the site from my tablet or my laptop which are connected on the same network and I can access it from the Safepay app in the Bitdefender Internet Security 2015 Suite but I can't access it from any of the 3 browsers I have installed on my Windows 8.1 x64 bit desktop...
Is there something I am doing wrong? Thank you!
Comments
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Hiya,
Change the protocol to https:// and you should be able to access it as the one you give is not recognized in my browser.
https://www.kotsovolos.gr/site/login.jsp
Ro.0 -
Hiya,
Change the protocol to https:// and you should be able to access it as the one you give is not recognized in my browser.
https://www.kotsovolos.gr/site/login.jsp
Ro.
I changed it on purpose in order to avoid pasting links here. Are you able to access the link I have you without any problem?0 -
I changed it on purpose in order to avoid pasting links here. Are you able to access the link I have you without any problem?
Yes. Attached.
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I really don't understand why this is happening... I have Safepay disabled and this is the only site I can't access. Anyone else who can confirm the same issue or is it just me?
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Actually the issue seems to be the Scan SSL feature that was blocking the access to the site and not SafePay. Problem solved then for now and I will have to search in a different sub-forum.
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@ Arbitrage.Eu
Thank you for reporting this issue.
The issue is now submitted to Bitdefender developers.
Please let us know if you have other questions or concerns.
= topic moved in the corresponding area =0 -
Hello,
I have disabled Safepay but I can't access the site of an online retailer. It's the only site I have encountered this error. The site is:
hxxps://www.kotsovolos.gr/site/login.jsp
I can access the site from my tablet or my laptop which are connected on the same network and I can access it from the Safepay app in the Bitdefender Internet Security 2015 Suite but I can't access it from any of the 3 browsers I have installed on my Windows 8.1 x64 bit desktop...
Is there something I am doing wrong? Thank you!
Thank you for your patience. The issue was solved in the latest Bitdefender build version: 18.19.0.1345
Open up Bitdefender and click the Update button. Wait until the process ends and restart the PC. Then, test to have the latest build number: right click on Bitdefender icon from system tray -near the clock- and choose "About". You should see in the left upper side the build number: 18.19.0.13450 -
Thank you for your patience. The issue was solved in the latest Bitdefender build version: 18.19.0.1345
Open up Bitdefender and click the Update button. Wait until the process ends and restart the PC. Then, test to have the latest build number: right click on Bitdefender icon from system tray -near the clock- and choose "About". You should see in the left upper side the build number: 18.19.0.1345
But now (for me atleast) the Switch to Bitdefender Safepay tab takes time to close itself
Not a big deal...just saying0
