[fixed] Deactivated Safepay But Still Can't Access A Site

Hello,


I have disabled Safepay but I can't access the site of an online retailer. It's the only site I have encountered this error. The site is:


hxxps://www.kotsovolos.gr/site/login.jsp


I can access the site from my tablet or my laptop which are connected on the same network and I can access it from the Safepay app in the Bitdefender Internet Security 2015 Suite but I can't access it from any of the 3 browsers I have installed on my Windows 8.1 x64 bit desktop...


Is there something I am doing wrong? Thank you!

Comments


  • Hiya,


    Change the protocol to https:// and you should be able to access it as the one you give is not recognized in my browser.


    https://www.kotsovolos.gr/site/login.jsp


    Ro.

  • Hiya,


    Change the protocol to https:// and you should be able to access it as the one you give is not recognized in my browser.


    https://www.kotsovolos.gr/site/login.jsp


    Ro.


    I changed it on purpose in order to avoid pasting links here. Are you able to access the link I have you without any problem?

  • I changed it on purpose in order to avoid pasting links here. Are you able to access the link I have you without any problem?


    Yes. Attached.


    post-175392-1407858187_thumb.jpg

  • I really don't understand why this is happening... I have Safepay disabled and this is the only site I can't access. Anyone else who can confirm the same issue or is it just me?

  • Actually the issue seems to be the Scan SSL feature that was blocking the access to the site and not SafePay. Problem solved then for now and I will have to search in a different sub-forum.

  • @ Arbitrage.Eu


    Thank you for reporting this issue.


    The issue is now submitted to Bitdefender developers.


    Please let us know if you have other questions or concerns.


    = topic moved in the corresponding area =

  • Hello,


    I have disabled Safepay but I can't access the site of an online retailer. It's the only site I have encountered this error. The site is:


    hxxps://www.kotsovolos.gr/site/login.jsp


    I can access the site from my tablet or my laptop which are connected on the same network and I can access it from the Safepay app in the Bitdefender Internet Security 2015 Suite but I can't access it from any of the 3 browsers I have installed on my Windows 8.1 x64 bit desktop...


    Is there something I am doing wrong? Thank you!


    Thank you for your patience. The issue was solved in the latest Bitdefender build version: 18.19.0.1345


    Open up Bitdefender and click the Update button. Wait until the process ends and restart the PC. Then, test to have the latest build number: right click on Bitdefender icon from system tray -near the clock- and choose "About". You should see in the left upper side the build number: 18.19.0.1345

  • jitzy
    jitzy ✭✭
    edited November 2014
    Thank you for your patience. The issue was solved in the latest Bitdefender build version: 18.19.0.1345


    Open up Bitdefender and click the Update button. Wait until the process ends and restart the PC. Then, test to have the latest build number: right click on Bitdefender icon from system tray -near the clock- and choose "About". You should see in the left upper side the build number: 18.19.0.1345


    But now (for me atleast) the Switch to Bitdefender Safepay tab takes time to close itself


    Not a big deal...just saying