Realtime Protection Will Not Switch On

wcellich
wcellich
in Antivirus

Running Antivirus 2015 under Windows 7.


Bitdefender warns that realtime protection is off. When I click "fix" it momentarily goes to "solved" and then immediately to "failed".


When I go in to manually change the setting through Protection>Antivirus>Shield and try to turn "On-access scanning" on it just immediately reverts to off.


Tried both many times, can not find similar issue in forum.


Any advice much appreciated.

Comments

  • Georgia
    Georgia ✭✭✭

    Welcome to the Bitdefender forums, Wal123


    Please bring up Bitdefender, click Update, wait until the process ends hen restart the computer and check if the issue is solved.


    Should the real-time protection still remain disabled after Windows restarts, follow the steps explained in this knowledge-base article and reply with the result:


    http://www.bitdefender.com/support/how-to-...t-log-1168.html


    We will analyze the information you send and then reply with a possible solution.

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