Bitdefender has blocked hidden files!

madican

Today i installed bitdefender antivirus free edition,and then "show hidden files"has stopped working!I tried to put a tick show hidden files but still not working!before I used windows defender and it was all good!How to fix?I don't understand why bitdefender has blocked hidden files?

Sorin G.

Hello,

 

Are you logged as Administrator ?

What Windows are you running?

Are you running the old 2015 Free edition or the 2016 BETA?

madican

3 minutes ago, Sorin G. said:

Hello,

 

Are you logged as Administrator ?

What Windows are you running?

Are you running the old 2015 Free edition or the 2016 BETA?

Yes i'm logged as Administrator

Windows 8.1 64bit

Running on Free edition version 1.0.21.1109

tell me why it has disabled access to a hidden file?It's normal?Should I worry?The first time i installed this antivirus and then when he has disabled access to the hidden folders, I began to get very nervousIn the registry,everything is fine!And what to do?Sit without access to hidden folders?

Sorin G.

Hello,

 

There is no need to be nervous most likely its just a Windows glitch. Please follow the steps in the article below to check the system's integrity.

https://support.microsoft.com/en-us/kb/929833

If you want to be 100% sure that there isn't anything on that machine please generate a BDsys log and send it to our labs for analysis.

http://www.bitdefender.com/support/the-system-appears-infected-(how-to-generate-a-bdsys-log)-490.html

madican

36 minutes ago, Sorin G. said:

Hello,

 

There is no need to be nervous most likely its just a Windows glitch. Please follow the steps in the article below to check the system's integrity.

https://support.microsoft.com/en-us/kb/929833

If you want to be 100% sure that there isn't anything on that machine please generate a BDsys log and send it to our labs for analysis.

http://www.bitdefender.com/support/the-system-appears-infected-(how-to-generate-a-bdsys-log)-490.html

strange,that for a glitch windows?but this I have never had any glitches

madican

56 minutes ago, Sorin G. said:

Hello,

 

There is no need to be nervous most likely its just a Windows glitch. Please follow the steps in the article below to check the system's integrity.

https://support.microsoft.com/en-us/kb/929833

If you want to be 100% sure that there isn't anything on that machine please generate a BDsys log and send it to our labs for analysis.

http://www.bitdefender.com/support/the-system-appears-infected-(how-to-generate-a-bdsys-log)-490.html

and i checked system that's are result!How i'm fix?

 

Sorin G.

Hello,

 

While you have the Command Prompt open use this command.

 DISM.exe /Online /Cleanup-image /Restorehealth

madican

6 minutes ago, Sorin G. said:

Hello,

 

While you have the Command Prompt open use this command.

 DISM.exe /Online /Cleanup-image /Restorehealth

all I solved the problem!Just fully removed the antivirus and then it was fine!Show hidden files is worked:)And in the registry it remains one  undeletable registry key!Here is screenshot!How to delete?