Unable to connect to the server
Just finished installing Bitdefender 2017, but when I try to sign in, it always says "Unable to connect to the server". My internet is working fine. I can't activate it since I can't sign in.
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Comments
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Hello,
Please open a Command Prompt and use the following commands.
ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset catalog
netsh int ip reset
Might be that you are unable to resolve the Bitdefender server hostname.
Should the issue persist please open a ticket with our support team at bitsy@bitdefender.com0 -
Hello,
The Commands for the Command Prompt didn't work for me, in my case I changed the DNS in the Networkadapter to the ones from Google(8.8.8.8 primary and 8.8.4.4 as secondary)0
