Confirmation email received but subscriptions only lists 30 day trail

Caz

We have paid for and downloaded  multi device 2007. Have received confirmation email but only have trail version saying 30 days left. Subscriptions does not recognise we have paid.  If we try to register in bitdefender asked for licence key or link to buy again.  We have not got a licence key

 

Sorin G.

Hello,

 

You need to enter the subscription code in your Central account. Once that has been done you need to ensure the product is logged into the same account you activated the subscription on.

More details on http://www.bitdefender.com/install