Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

BItdefender won't continue installation

Options
Kaonashi-San
Kaonashi-San
in Install activation


I'm constantly stuck in an endless loop of pressing the "continue" button when a window pops up suggesting that I need uninstall any other anti-virus programs before proceeding with installation. I have already uninstalled my anti-virus program, yet i still get the same message. When I attempt installation, I get that same window and it disappears after i click "continue". I even tried the offline attempt, but it still didn't work. The disk I bought doesn't seem to pick up either.

Comments

  • Sorin G.
    Sorin G. ✭
    Options


    Hello,


     


    Please ensure that the previous anti-virus is properly removed from the machine.


    I would advise going to their website to download a removal tool just to be safe.

All Time Leaders

Categories

Defenders of the month