Wallet not working properly.

hhharrytemp@gmail.com

Bitdefender IS 2016, FireFox 50.0.2 up to date

For the past 6 months or more Wallet doesn't sign-in properly on many sites. It won't sigh in at all on ebay. On walmart I usually have to recycle the page many times (3 to 15) before wallet will auto fill. Sometimes when I recycle the page on walmart I can see that wallet has auto-filled in a grayed out, unfinished page, but, when the page appears normal, the auto-fill is gone. On amazon I have to recycle the sign-in page perhaps 2 to 8 times before there is an auto-fill.

Thanks,

Harry

Sorin G.

Hello,

 

Please contact our support team at bitsy@bitdefender.com and also provide them with the logs from the Bitdefender Support Tool.

http://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html

Also offer them the list of all the websites you are encountering this issue on.

Alternatively you can upgrade to the 2017 version for free at any time.

http://www.bitdefender.com/support/upgrading-to-bitdefender-2017-on-my-computer-1711.html