Bitdefender Blocks PingZapper ( Tunneling)
Hello,
So I've been having trouble figuring this out.
My Bitdefender does not allow my ping booster (PingZapper) software to connect with my game via tunneling. If I disable my antivirus it works. If I disable Firewall, it has no effect.
I've allowed the applications in my firewall settings ( the game and ping booster) , also changed my network/ethernet to trusted and stealth mode off and generic to on.
ICMP set to allow as well.
I'm not sure why the antivirus is the reason why I can't tunnel. It's somehow blocking the applications from communicating with each other.
Can someone help me identify the problem? I've tried numerous methods in the firewall settings but nothing seems to work unless I disable my antivirus protection.
Thank you,
Comments
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Hello,
I would advise contacting our support team via bitsy@bitdefender.com with the logs from the Bitdefender Support Tool and a link to the application itself for testing.
https://www.bitdefender.com/support/How-to-generate-a-support-log--1168.html0
