Bitdefender Installer always freezes while "scanning"

macer

I've tried installing the Bitdefender free edition 5 times by now and it always crashes at the second step which is called "scanning" (mostly at 50%).

I got the app from here: https://www.bitdefender.com/solutions/free.html

I've tried disabling Windows Defender. Doesnt help. (I also disabled Malwarebytes 3. Doesnt help either.)

 

thx in advance!

Alternator

Hello macer welcome to Bitdefender forums! 


I think solution for your problem would be:

1. Disable Windows defender/firewall

2.Uninstall Malwarebytes

3. Install Bitdefender

4.Install Malwarebytes

5.Add an exception in Bitdefender for Malwarebytes and vice versa


Hope this will solve the problem.