Bitdefender Installer always freezes while "scanning"

macer
macer
in Bitdefender antivirus free edition


I've tried installing the Bitdefender free edition 5 times by now and it always crashes at the second step which is called "scanning" (mostly at 50%).


I got the app from here: https://www.bitdefender.com/solutions/free.html


I've tried disabling Windows Defender. Doesnt help. (I also disabled Malwarebytes 3. Doesnt help either.)


 


thx in advance!

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Comments

  • Alternator
    Alternator


    Hello macer welcome to Bitdefender forums! default_happy.png


    I think solution for your problem would be:

    1. Disable Windows defender/firewall

    2.Uninstall Malwarebytes

    3. Install Bitdefender

    4.Install Malwarebytes

    5.Add an exception in Bitdefender for Malwarebytes and vice versa


    Hope this will solve the problem.



     

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