Driver downloads blocked

CWBillow

I use a program called DriverGenius for updates and backup.  But BD doesn't like it evidently.

It blocks the download of updates, such as http://67.230.163.47/liveupdate/18.0/DG_18.0.0.185.

How do I get around this?  Is it the download folder (which is where?) That I need to exclude, or the program folder?

 

Andrei M.

Hello /index.php?/profile/135434-cwbillow/&do=hovercard" data-mentionid="135434" href="<___base_url___>/index.php?/profile/135434-cwbillow/" id="ips_uid_7969_5" rel="">@CWBillow,

 

We will need to analyze this situation, please send us a Bitdefender Support tool log via email at bitsy@bitdefender.com

 

-How to generate a Support Tool log:  https://www.bitdefender.com/consumer/support/answer/1730

In your email, please also include some screenshots displaying the detection/block.

 

Have a nice day!

CWBillow

Andrei, I apologize for the delay.  I had family matters...I should have an example to you over the next day or so, if that is OK.