Bitdefender removed my data by mistake!

veronikas

I have OS windows 10 . 

what can I do in this situation?

pls help guys as fast as u can 

thank u for any help

[Deleted User]

Hello /index.php?/profile/217933-veronikas/&do=hovercard" data-mentionid="217933" href="<___base_url___>/index.php?/profile/217933-veronikas/" style="" rel="">@veronikas,

Please provide us with more information in regards to the situation you have encountered. 

How was the data removed? Were some of your files detected as false positives? Did you just notice files disappearing from your folders?

veronikas

Hello Alex ) I found article ,what do u think about this way? https://hetmanrecovery.com/recovery_news/how-to-restore-the-desired-file-deleted-bitdefender.htm

[Deleted User]

Hello /index.php?/profile/217933-veronikas/&do=hovercard" data-mentionid="217933" href="<___base_url___>/index.php?/profile/217933-veronikas/" style="" rel="">@veronikas,

The steps in the provided article will correctly guide you on how to add exceptions in the antivirus. The steps are correct.

Also, it would be a good idea to check if a data recovery software can help indeed.