Malware Signatures failed to Update

ivyco123

Hi! I am using BitDefender on an iMac and I noticed an error "Malware signatures update failed due to a network error". How do I fix that issue? I went to fix issues under devices but the issue is still there? Any suggestions?

Thanks!

CynthiaL

I am having the same issue.

Flexx

@ivyco123, @CynthiaL

Sorry for the inconvenience caused to you.

Kindly have a look at below link and check if this solves your issue :

https://www.bitdefender.com/consumer/support/answer/30639/

If the issue persists, kindly drop an email to bitdefender support at bitsy@bitdefender.com

Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.

If this helps, kindly mark answer as agree/ accepted

Regards

Flex

(Bitdefender beta tester 2019/ 2020)

charlien5

 “malware signatures update failed due to a network error”

I have the same issue and your article unfortunately does not help

Paul.R

@charlien5

Hi!

Can you look at this topic and come back with a feedback:

https://www.bitdefender.com/consumer/support/answer/10643/