Malware Signatures failed to Update

Hi! I am using BitDefender on an iMac and I noticed an error "Malware signatures update failed due to a network error". How do I fix that issue? I went to fix issues under devices but the issue is still there? Any suggestions?

Thanks!

Comments

  • I am having the same issue.

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    @ivyco123, @CynthiaL

    Sorry for the inconvenience caused to you.

    Kindly have a look at below link and check if this solves your issue :

    https://www.bitdefender.com/consumer/support/answer/30639/

    If the issue persists, kindly drop an email to bitdefender support at bitsy@bitdefender.com

    Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.


    If this helps, kindly mark answer as agree/ accepted

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  •  “malware signatures update failed due to a network error”

    I have the same issue and your article unfortunately does not help

  • Paul.R
    Paul.R ✭✭✭

    @charlien5

    Hi!

    Can you look at this topic and come back with a feedback: