Ransomware remediation cannot be enabled | Firewall settings cannot be changed | Printer blocked

I have just purchased and installed a total security version of bitdefender and cannot toggle the ransomware remediation button on or click on it. the button is greyd out as pic below.

Also, the settings for firewall cannot be changed and button cannot be toggled. the firewall caused my wifi printer to stop working and i cannot add a new rule for it.

i have lost precious time off work trying to figure out why this is happening to no avail.

please note i am tech savvy but not code savvy so please be kind ...

many thanks.


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.