VPN infinite purchase loophole

Purchased VPN services tonight (long after having normal antivirus account) when I go to use it (pushing connect on windows) it loops me to buy the product. I have updated and restarted the app/PC. When I go to Bit..central (homepage) it does show that I have the service + paid for it.. Please help, thanks much in advance!

Comments

  • Flexx
    Flexx mod
    edited August 2020

    Hi Member

    Sorry for the inconvenience caused to you.

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com .Response may be delayed due to less staff and covid19. Rest be assured, they will reply back asap.


    If this helps, kindly mark answer as agree/ accepted

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)