Can't install on new device

Elle

Hi,

I use BD on my ios and I am trying to add a new device--my Macbook. I have downloaded it and enter my pw, then my laptop asks for my user pw. After I enter it, nothing happens. I have tried many times. Any advice? Very frustrated

Alex_A

https://community.bitdefender.com/en/discussion/84129/cant-install-on-new-device

You might find the Bitdefender Support Center hint useful: https://www.bitdefender.com/consumer/support/answer/1443/ ; https://www.bitdefender.com/consumer/support/answer/3478/