Bitdefender causing issues

Bitdefender has completely disappeared from my laptop. I did uninstall it from the apps and features, but when I try re installing it from central it initialises and then crashes. Also, windows update has been unresponsive. Not sure what is going on, has anybody got a clue? Also, windows defender is completely unfunctional.
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Could you provide additional information about which Windows system is installed on your device and which Bitdefender product was installed on your computer?
Thought I would try the BD VPN free package using W10 and Edge. Seems to block my use of Bt email although I have uninstalled my paid for Bt security and use BD Internet Security 2020 instead?
I'm having problems with my VPN on my Samsung S10. When I have it connected Iy would let me on anything it locks them all out so I have to turn it off to get on. Can you please tell me what is going on. Thanks
Patti Carpenter
Hi Patti ,
Have you updated to the latest version on VPN app?
1.0.2.43
Have you tried switching off Active Hours?
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