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Having issue's with Anti-Virus Plus

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a6fixer
a6fixer ✭
edited January 2022 in Protection - Malware/ Firmware/etc.

Noticed windows update wouldn't load, keeps saying one service was not loading. After spending some time troubleshooting, I found that under protection, Vulnerability Scan was preventing windows update from working. Disabling was not enough, I had to open the feature and under settings, also disable the "Windows Updates" toggle. I didn't have this issue during the March windows updates so the problem has developed since then. Any advice to resolve would be greatly appreciated.

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
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    https://community.bitdefender.com/en/discussion/84796/having-issues-with-anti-virus-plus

    Kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • a6fixer
    a6fixer ✭
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    I think I have resolved the issue and apologies to Bitdefender, it was not the culprit. Thanks for the response Flex.

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