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Can't connect to server

ejq
ejq
in Bitdefender trafficlight
Hi all,

I keep running into a problem where the Traffic Light extension can't connect to the Bitdefender server, and then I have to go back and forwards a few times before it'll connect. It's only happening on Firefox and when navigating to websites via Duckduckgo

Anyone having a similar problem and anyone at Bitdefender aware of the issue and has plans to address it?

Thanks

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
    https://community.bitdefender.com/en/discussion/89251/cant-connect-to-server

    Currently, bitdefender trafficlight is perfectly working in both chrome and firefox without any issue. Trying removing the add-on from firefox and then reinstall it.

    If issue persists, kindly drop an email to bitdefender support at bitsy@bitdefender.com regarding your query .They will reply back asap.

    Regards

    Flex

    (Bitdefender beta tester 2019/ 2020)

    Life happens, Coffee helps!

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    Bitdefender Ultimate Security Plus (user)

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