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Thank you for your understanding.
Why so Hostile?
My problem is the total inflexibility of the product; auto-renewal or otherwise; how in god's name do you CHANGE the status of the product?
i) if I want to increase the number of protected units
ii) if I want to change to a different product
iii) and heaven forbid that anyone might just want to switch from a one year tariff to 'say' a three year; or any of the above - mid-stream between contracts.
Why is the process so USER hostile.
I did ask the so call 'support' system; but all they want is images of the inflexible web site that they already know about. That process would take me hours.
WAKE UP BIT defender; you might even increase the user base. Why so hostile?
Comments
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Hello @VeryHardly ,
Sorry to hear that you find the Bitdefender Total Security not quite ergonomical of use. But to you points above, have you tried managing your devices through Bitdefender Central? https://central.bitdefender.com/
cheers,
Mike
Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB
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