Why so Hostile?

VeryHardly

My problem is the total inflexibility of the product; auto-renewal or otherwise; how in god's name do you CHANGE the status of the product?

i) if I want to increase the number of protected units

ii) if I want to change to a different product

iii) and heaven forbid that anyone might just want to switch from a one year tariff to 'say' a three year; or any of the above - mid-stream between contracts.

Why is the process so USER hostile.

I did ask the so call 'support' system; but all they want is images of the inflexible web site that they already know about. That process would take me hours.

WAKE UP BIT defender; you might even increase the user base. Why so hostile?

Mike_BD

Hello @VeryHardly ,

Sorry to hear that you find the Bitdefender Total Security not quite ergonomical of use. But to you points above, have you tried managing your devices through Bitdefender Central? https://central.bitdefender.com/

cheers,

Mike