Un-block a website by IP?

DocRST
DocRST
edited December 2021 in Web protection

How can I Un-block a website by IP?

I am an VMWare Engineer and use websites by IP and Bitdefender is blocking them and I cant add the sites by IP to be allowed.

Answers

  • Mike_BD
    Mike_BD BD Staff

    Welcome to the Expert Community, @DocRST !

    Can you share a couple of those IP-s so dev team can analyse and come back with a resolution?

    Cheers,

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB

  • DocRST
    DocRST

    107.219.165.30

    107.219.165.31

  • Mike_BD
    Mike_BD BD Staff
    https://community.bitdefender.com/en/discussion/comment/304281#Comment_304281

    Thanks for sharing. Tech team checked - we don't block these. Can you upload a screenshot with the message that you're getting?

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB

  • DocRST
    DocRST
    image.png

    When I turn off the VPN is works.

    image.png


  • Mike_BD
    Mike_BD BD Staff
    edited December 2021

    Ah, so there's actually a VPN-related discussion. It is possible that those VMs don't actually support vpn traffic. Depends a lot how to access is set-up.

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB

  • DocRST
    DocRST
    edited December 2021

    My own servers and nothing is blocked and it works on other VPN software that is no longer installed...

  • Mike_BD
    Mike_BD BD Staff

    I see, then my suggestion is to contact our tech Support team, as they will most likely require some logs from your part. You can contact them by visiting https://www.bitdefender.com/consumer/support/

    Happy holidays,

    Mike

    Intel Core i7-7700 @ 3.60Ghz, 64GB DDR4 || Gigabyte nVIDIA GeForce® GTX 1070 G1 8GB || WD Blue NAND 500GB + 1TB

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