Web portal page is blank

stephen_keating

Hello

When I tray to access the web portal page for our BitDefender VM (which we use to distribute the BitDefender application), all I get is a white blank page, with nothing on it. I have rebooted the VM, but still only get a white page. It shows the Bitdefender Gravity Zone logo on the tab at the top, but that is all. Any ideas what I need do to fix this?

Thanks

stephen_keating

Thanks

Alexandru_BD

Hello @stephen_keating

Based on your description of the situation encountered, I would recommend contacting the Enterprise Support Teams, as more information might be required to troubleshoot this. Currently, we do not have a dedicated area for Business Solutions in the Community.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/business/support/?lang=en

Stay safe.

leo1

just clear all data and then open again

stephen_keating

By clear all data, what do you mean?

Thanks