Can't add exception/allow from notifications?

brianjonespfk

If I'm trying to download a file that I know is safe (for example NiceHash miner) and BitDefender keeps blocking it, it should give an option to "Allow/Create Exception".

Instead, I have to wait for it to delete the downloaded file, then go into the quarantine, restore it, rename the restored/downloaded file from a .tmp to a .exe - then go into BitDefender settings and add an exception for that file - THEN I can run it.

Every other anti-virus I've tried would have some sort of allow/create exception button directly on the 1st "blocked" notification without having to jump through all sorts of hoops like this.

Alexandru_BD

Hello @brianjonespfk and welcome to the Community!

Many of the mining pools and / or mining software (e.g. even Nicehash, which is a popular one) are regarded suspicios by all the respectable AV vendors. We are trying to provide the safest solutions for the mass customer base and cannot risk them being exposed.

You may contact our engineers for more information and guidance regarding this.

You can get in touch with them by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/

Stay safe.