Bitdefender blocked a suspicous connection I never went to

jb12 · 2022-05-04T16:13:26+00:00

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So I got the above notification from Bitdefender and I'm sure I never tried to access this site. I've checked previous notifications and noticed there was another one about the same website a couple hours ago. I've searched for it in browser history nothing came up. Didn't even visist the same websites, so I'm guessing it's not an issue were some websie tried to redirect me to it. The only constant was that I had chess.com puzzle open all the time. So I guess the question is what is trying to open this url and how to stop it?

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Flexx

https://community.bitdefender.com/en/discussion/91620/bitdefender-blocked-a-suspicous-connection-i-never-went-to

It is the Microsoft Edge browser that is trying to connect to a specific link as shown in the image.

Whether we close Microsoft Edge or Google Chrome, there are some services of these browser that try to run in the background.

Check if below steps helps you in anyway:

1) Restart PC in safe mode (https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234)

2) Open run command and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset Microsoft Edge browser (https://malwaretips.com/blogs/reset-microsoft-edge/)

5) Now, to be on a safer side, I would also advise you to run these portable scanners which do not require any installation

* Download and run Malwarebytes AdwCleaner (https://adwcleaner.malwarebytes.com/adwcleaner?channel=release)

* Download and run a scan with Kaspersky Virus Removal Tool (https://devbuilds.s.kaspersky-labs.com/devbuilds/KVRT/latest/full/KVRT.exe) . Make sure you checkmark System Memory, Startup Objects, Boot Sectors & System Drive before running a scan.

If the issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Regards

Flexx

https://community.bitdefender.com/en/discussion/comment/309618#Comment_309618

You should understand that not every vendor can detect each and every bit of malware.

Also, the software I mentioned are not complete antimalware solutions, they are only the portable scanners which do not require installation. They are proposed for additional protection purposes if there is suspection of any malware that may not be detected by current security solution installed on your PC. It is totally upto you if you want to use them or not.

Additionally, the main purpose of sharing these software with you was to check if there is some malware that bitdefender is unable to detect on your PC such that if any malware is found, it can be shared with the malware research team so that a detection can be created against it.

Regards

All comments

Flexx

https://community.bitdefender.com/en/discussion/91620/bitdefender-blocked-a-suspicous-connection-i-never-went-to

It is the Microsoft Edge browser that is trying to connect to a specific link as shown in the image.

Whether we close Microsoft Edge or Google Chrome, there are some services of these browser that try to run in the background.

Check if below steps helps you in anyway:

1) Restart PC in safe mode (https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234)

2) Open run command and run below command one by one :

temp ,delete all the files in the folder

%temp% ,delete all the files in folder

prefetch ,delete all the files in folder

3) Restart your PC in general mode by unticking the option that you selected to run the system in safe mode and then click apply.

4) Reset Microsoft Edge browser (https://malwaretips.com/blogs/reset-microsoft-edge/)

5) Now, to be on a safer side, I would also advise you to run these portable scanners which do not require any installation

* Download and run Malwarebytes AdwCleaner (https://adwcleaner.malwarebytes.com/adwcleaner?channel=release)

If the issue persists, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/

Regards

Robaya

https://community.bitdefender.com/en/discussion/comment/309529#Comment_309529

So your solution is to install other 3d party programs to check for any adware and viruses, other than Bitdefender? Weird.

RedsFan

If you know this website is safe because you used it before , you can add to exceptions.

I have seen this notification before on my pc also, there is nothing wrong... my daughter also had this when she wanted to visit Smartschool website and got this notification, she asked me what to do and i said add to exceptions and there was no problem with the website.

Flexx

https://community.bitdefender.com/en/discussion/comment/309618#Comment_309618

You should understand that not every vendor can detect each and every bit of malware.

Regards