Firewall is blocking connection to Docker Containers

MarkoPoljanc

Hello,

I have a problem in Bitdefender Total Security:

• cannot ping or tracert to Docker Cointainer when Firewall is ON
• normal ping or tracert to Docker Cointainer when Firewall is OFF
• cannot browse web pages hosted on Docker Cointainer when Firewall is ON
• normal browse web pages hosted on Docker Cointainer when Firewall is OFF

I (think I) have tried all combination setting, allowing, ... for Network Adapters, Applications, ...

And Alert mode doesn't trigger. Docker Conatiner is Windows.

Thank You for answers.

Gjoksi

Hello.

First, take screenshot(s) of the issue(s) and create a log on your Windows device using Bitdefender Support Tool, by following these steps:

https://www.bitdefender.com/consumer/support/answer/1733/

Next, contact Bitdefender Consumer Support by e-mail here (scroll down to the bottom of the page):

https://www.bitdefender.com/consumer/support/

with short description of the issue(s).

After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log file(s) you already created in the first step.

Since you are all done, just wait for the support engineers to investigate your issue(s) and find solution(s) to fix the issue(s).

Remember that the screeshot(s) and the log file(s) will help a lot to the support engineers for better and faster investigation on your issue(s) and finding solution(s).

Regards.

gatineau

Hi, I have the same issue. This tickets has been resolved ? Thanks

Alexandru_BD

Hello @gatineau,

I have noticed that one of the support engineers replied on the open ticket with further instructions for you to follow. Kindly check their response and reply with the end result.

Regards