Hi,
Just looking a quick answer on the Gravityzone Ransomware protection. One of our customers is showing as being hit by ransomware. We've looked at all the Network paths Bitdefender identified, and we can't see any encrypted files, scanned the source devices. We're fairly certain it's some sort of False Positive. The affected source endpoint is now refusing write access to the server hosting the files. Is this something the Ransomware detection does? If so how do we revert? Do we simply add an exclusion for the affected endpoint from the Gravityzone portal.
Any help appreciated.