Chrome extension for password manager not working, any ideas.

ccchef2002

Alexandru_BD

Hello @ccchef2002,

Can you provide us with more details, what exactly is the behavior?

Regards

ccchef2002

Hi thanks for the response.

Problem solved. Bitdefender Password Manager Chrome extension was not showing as installed and activated.

In the upper right corner of your Chrome home page there is a button that looks like a piece of a jig saw puzzle.

This must be opend and Bitdefender Password Manager must be pinned to the task bar. I hope that this solves the issue. Regards

Scott

@ccchef2002

Nice detective work :) Two settings I would recommend enabling. When you log in, check the Remember me box, and in settings, Disable login tab at startup. It can be logged into by clicking on the Chrome browser extension icon that you unveiled.

Scott

Alexandru_BD

@ccchef2002 alright, glad to know the issue was resolved 🙂

Now I just realised we received this question in the past, shortly after the launch:

https://community.bitdefender.com/en/discussion/comment/307705#Comment_307705

Check my comment here, I have also inserted a gif:

https://community.bitdefender.com/en/discussion/90717/how-come-i-do-not-see-the-password-manager-on-both-fireofx-and-chrome

Good advice from @Scott 😉

Cheers!