Can I Delete The Current Subscription And Create A New One With The Same E-mail?

CW

Hello Everyone,

My current bitdefender for Mac account was hacked. Had laptop + IPhone linked to this account. Have 6 mths remaining on Sub.

How do I delete both devices off subscription. Cancel this sub. Install Trial version of Mac Premium security

(then roll over to F/Vers) onto new MacBook Air/IPhone running Ventura. While still using current email.

Curious will I be able to transfer the remaining 6 months of subscription to new BD solution.

Cheers Colin

Flexx

https://community.bitdefender.com/en/discussion/94367/deleting-subscription-create-new-one-on-same-email

@Alexandru_BD or @Mike_BD can help you in this scenario by validating your account.

Alternativaely, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Alexandru_BD

Hello,

@CW i have sent you a private message with further instructions.

Regards