Central and Subscriptions

Central and Subscriptions

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Can I Delete The Current Subscription And Create A New One With The Same E-mail?

edited December 2022 in Central and Subscriptions

Hello Everyone,

My current bitdefender for Mac account was hacked. Had laptop + IPhone linked to this account. Have 6 mths remaining on Sub.

How do I delete both devices off subscription. Cancel this sub. Install Trial version of Mac Premium security

(then roll over to F/Vers) onto new MacBook Air/IPhone running Ventura. While still using current email.

Curious will I be able to transfer the remaining 6 months of subscription to new BD solution.

Cheers Colin

Best Answer

  • mod
    Answer ✓

    Deleting subscription create new one on same email

    @Alexandru_BD or @Mike_BD can help you in this scenario by validating your account.

    Alternativaely, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

Answers

  • Hello,

    @CW i have sent you a private message with further instructions.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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