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Discrepancies Between Bitdefender Central And Listed Devices. Any Help?

Has anyone else experienced a discrepancy between what Bitdefender Central says about a listed device's protection and what the listed devices say? Yesterday, Bitdefender said my Windows 10 laptop was "at risk" because the Total Security I had just activated wasn't on. And yet, the Bitdefender app agent on my laptop was saying "you are safe". Total deletion and reinstall of all Bitdefender on my laptop solved the problem. Now, I am having a similar issue between Bitdefender Central and my iPhone 11. Bitdefender Central says web protection is off. But the iPhone 11 says it is on.