What is the process bdservicehost and why it uses 60+ CPU
I didn't start a scan on my own.
Is is normal that it runs without me asking for it?
How can I stop it?
Answers
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Hello @rancohen and welcome to the Community!
I'm sorry to hear this. Perhaps our engineers can help with the issue you have encountered. High CPU/RAM usage phenomenon has been reported on this forum previously by several members and in most cases, it was necessary for the technical representatives to perform remote sessions on the affected devices, to find the root cause. It is important to note that, such occurences are not affecting the mass of users and there can be various reasons behind this behavior.
Sometimes, depending on the system configuration and the active applications, the background scan might affect the computer performance. The system configuration and the applications differ from one computer to another, yet the mechanism is the same: there are applications or system processes that continuously access the resources and Bitdefender monitors this activity.
My recommendation would be to get in touch with the engineers for a more in-depth investigation.
Alternatively, you can check some of the discussions on this topic and see how our members dealt with this scenario:
I hope the information is helpful. Should you wish to get in touch with our Support engineers for further troubleshooting, you can use the link below to choose the desired contact channel:
https://www.bitdefender.com/consumer/support/help/
Regards,
Alex
Premium Security & Bitdefender Endpoint Security Tools user
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