Is there a simple way to turn Bitdefender off temporarily to do an install of software via internet

Attempting to download a trusted program that fails because it says another program is running. My guess is that other program is Bitdefender. Wish to turn Bit. off temporarily. Watched a video that had dozens of steps to turn Bit. off. Must be an easier way or I am using the wrong security software.

Answers

  • Flexx
    Flexx mod
    edited November 11

    To temporary disable bitdefender services, have a look at below stated link as provided by bitdefender support

    https://www.bitdefender.com/consumer/support/answer/28557/

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Hello @Karl J,

    Try to disable the Bitdefender Shield first and check if you can download the program afterwards. If not, follow the steps provided by Flexx above to temporarily disable all the security modules.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • deaded
    edited November 9

    Regarding the first post, WOW! Seriously?

    14 steps to turn off Bitdefender for a few minutes? That's incredibly inconvenient. Is there some kind of kill switch that will disable everything for a period of time? Or does going to Protection→Advanced→Click off, do all of this? Because that would be exactly what I want.

  • Well, you could do that as well, but I think it really depends on what you are trying to achieve. For example, if you wish to install a program that is otherwise being blocked for some reason, disabling the antivirus alone may not help and there might be other security modules that need to be temporarily disabled. I think the purpose of having these options is to offer the user more flexibility and a more granular level of security management. The individual deactivation of the security modules may be very useful when troubleshooting, for example. But there isn't really a kill-switch for that.

    Regards,

    Alex

    Premium Security & Bitdefender Endpoint Security Tools user

  • That's too bad. Going through 14 steps to disable it is crazy. They really should add a kill switch for when you KNOW you are safe, not online, and don't want it slowing down your system.

  • @deaded If you notice a significant slowdown after installing Bitdefender, this article may prove helpful:

    https://www.bitdefender.com/consumer/support/answer/31856/

    A kill-switch feature (or exit option) was intensively debated on the forum in the past, however, the developers' decision was not to implement this due to several security concerns and vulnerabilities that could be exploited.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • @Alexandru_BD Thank you for the link. I had read through that already but did not find it helpful in my situation.

    I completely agree with the post above. I feel like Bitdefender in a sense treats us like children. If we wanted to give up our freedom we would be using a Mac. In that way I guess it is similar to the debate about our right to own guns, so I can see your point. However, it is still annoying and may be a dealbreaker for me. I just came to Bitdefender from ESET NOD32 which worked fine most of the time but took forever to start and stop before a scan. I will give Bitdefender a year and see how I feel then. I do hope that the development team revisits this issue.

    I sincerely appreciate your thoughtful responses and your reasoning in this situation Alexandru_BD. Thank you.

  • To temporarily disable Bitdefender for installing software, open the Bitdefender interface, go to the Protection tab, and click on Antivirus. In the Settings section, turn off Real-time Protection. This will allow you to install software from the internet without interference. Just remember to turn Real-time Protection back on after the installation to keep your system secure. Always disable it only for trusted installations to avoid any security risks.