Bitdefender GravityZone - signature file updates failing

dbdevkc

We have a workstation that is behind a firewall that is locked down such that we need to whitelist anything that needs access. We have whitelisted .bitdefender.com/* and still attempting to update signature files fail.

What I need to know is where the antimalware, network attack defence, and security content update attempt to download from.

The history lists the errors like this:

Corellation Technologies update failed

Antimalware update failed

Network Attack Defense update failed

Flexx

https://community.bitdefender.com/en/discussion/96161/bitdefender-gravityzone-signature-file-updates-failing

Kindly contact the bitdefender business support by visiting https://www.bitdefender.com/support/contact-us.html?last_page=BusinessCategory  

Additionally, @Alex_Dr or @Andra_B can have a look into this for you.

Regards