Outlook stalling because of Bitdefender

Erkelens

Outlook geves me the warning that it crashed because of the Bitdefender Plug-in and closed it down

Anyone similar problems and/or a solution?

Regards,

Erkelens

Flexx

https://community.bitdefender.com/en/discussion/96220/outlook-stalling-because-of-bitdefender

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Gjoksi

Hello.

This is a know issue and has been discussed here:

https://community.bitdefender.com/en/discussion/83212/bitdefender-anti-spam-caused-microsoft-outlook-to-crash

and here:

https://community.bitdefender.com/en/discussion/94614/bitdefender-add-in-caused-outlook-to-crash

(just click on "View Post")

Just follow the steps from this comment:

https://community.bitdefender.com/en/discussion/comment/319735#Comment_319735

Regards.