Can't install BitDefender on a new PC

JMaher

Hi. I've just bought a new PC, and I want to install BitDefender and Password Manager on it. I have everything installed on my old PC, and the new PC recognises that I have an account, but won't let me install anything. Can someone please help me sort this out?

Alexandru_BD

Hello @JMaher and welcome to the Community!

On the new PC, whenever you access your Central account and attempt to install Bitdefender, what error message do you receive (if any) or what happens exactly during the installation process? Does the new machine meet the minimum system requirements to install Bitdefender? What OS are you running on the new PC? Do you have any other security solutions installed on that device? More information is required for us to be able to advise further.

Regards