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Why am I seeing the Bitdefender Box2 Red Light go on and off for weeks?

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BitBox
BitBox ✭
in Bitdefender Box

For the last few weeks it seems like every time I look at my Bit Box the Red Wheel is spinning. It is doing it right now as I am writing this post. I have tried Rebooting the box, Router and Computer but it does not seem to have any effect. The amount of time the Red Wheel stays on vary any where from 2 min to 2 hours. Even if I reboot the box while it is spinning it will start up still spinning, like it can't connect to the server.

This is not a new setup, I have had my box online for over 3 years with no issues until recently.

Is there a problem at the server that we have not been told about? Or could my box be dying?

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello.

    You should contact Bitdefender BOX Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/answer/3680/

    NOTE: Bitdefender telephone support is not toll-free!

    Regards.

  • Berney
    Berney
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    Complained earlier that Bitdefender constantly uses Chicago for the VPN source attraction. That is a horrible situation. Why not use Detroit that is a MI city and would make online better?

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