Make customer feedback easy, open and transparent.

Giman2

Bitdefender claims to have make it easy to make suggestions. I searched and found this forum but the very first comment says "closed". I would like to see Bitdefender actually place a feedback button on the dashboard.

Flexx

https://community.bitdefender.com/en/discussion/98657/make-customer-feedback-easy-open-and-transparent

The Product Features and Ideation page is where you can provide feedback related to any Bitdefender product. This platform directly shares your feedback with Bitdefender developers via the internal settings of the forum.

While the feedback will be received by the Bitdefender developers, it is entirely up to them whether they will work on it or not. The decision may also depend on the number of similar feedback they receive.

The forum category is open, not closed, as you can see multiple users sharing their own feedback.

Additionally, I have promoted you to level 2 so that you can share a screenshot of the image displaying the forum category as closed.

Regards.

Alexandru_BD

Hello @Giman2 and thanks for joining us here.

There are a couple of ways to submit your feedback to Bitdefender.

Apart from the Product Features & Ideation section available here, in the event you have previously raised a ticket with the Support teams, you can use the survey to share your opinions on Bitdefender, as well as how your request was handled. Furthermore, should you wish to leave a public review, you can do this using the dedicated Trustpilot platform. I posted a sticky note on the community homepage encouraging members to do this:

Of course, you can also share your feedback openly in this community anytime. 🙂

Regards,

Alex

Barbara Brehm

​Bitdefender​Thu 3/13/2025 9:40 PMI already upgraded for $136 to include Premium both Total BitDefender and your VPN!  Thank you for the free trial, it is absolutely wonderful.  You can remove me from your sales list! 
As long as you stay #1 I will be subscribed!  
Thank you for your wonderful customer service people who helped me to get the whole package.  I could not have downloaded your wonderful service alone - written instructions are too confusing - and so I think you might want to make your download and sign up easier for the non-technical people like me, so your business will expand! Thank you.