Password Manager does not open/show vault

andpenn

Installed Password Manager on new phone

When I try to open app it asks for Master Password. Says "It looks like you already set up your account. Enter your Master Password to see your vault"

I enter Master password to see vault and app closes.

I open app again and same thing happens

garioch7

@andpenn ,

Welcome to the Bitdefender Forums. If you are running a newer Android phone, this is a known issue under investigation.

https://community.bitdefender.com/en/discussion/97459/bitdefender-password-manager-on-android-14-beta

Please let us know the make and model of your phone.

Have a great day.

Regards,

Phil

andpenn

Samsung S24

Android version 14

garioch7

@andpenn ,

Thank you. Your device, like my S21, also running Android 14, is affected by this bug. It is being actively investigated in the topic that I cited in my previous post.

We will have to wait for a fix.

Have a great day.

Regards,

Phil