Hello.
Win 10 Pro 22H2, Ryzen 5 3600, B450, 16GB RAM, RX590
I did a manual update (right click on taskbar icon, intention was only to get quickly the data base update) shortly after starting my computer. BD Internet Security also updated from 27.0.27.130 to 27.0.30.136. I am facing the same problems that custom scans always get deleted, the settings about scanning CD/DVD/Flash Drives/Network Drives and scanning options for Quick Scan and System Scan are always reset when the computer is turned on again. (Quick start of Windows is turned off.)
I really got some requests:
Please check your updates before you dispatch them and give us a fix (or back to version 27.0.27.130). It's not the first time things were messed up and settings were overwritten after program updates. I am sick of always having to recheck my settings after updates.
Why don't you give us two seperate update buttons/options directly in the GUI of the main page of the program? One for data base update and one for checking/downloading/installing newest software version.
This time it was quite fast that I got the update. Sometimes it seems I only get them with months of delay.
Are there change logs available for each update?
Now the present time is critical: My subscription ends in a couple of days and the product is not working as intended (again). Should I really buy it again? It's up to you now to convince me.
Thanks in advance for your help and kind regards.