Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Is It A Risk To Run Apps And Surf Web With Autoscan Disabled?

Options

I'm concerned / curious about exactly what happens if a system is running in "Laptop Mode" and something malicious is encountered.


For example:


What happens if a system encounters an infected application, download, or page with malware while Autoscan is disabled?


Does it go undetected until Laptop Mode is disabled and the machine is plugged in and goes back to Autopilot?


Thanks for any replies.

Using Bitdefender Total Security. Paying BD customer since 2012

Comments

  • rootkit
    Options

    Hello :)


    In Laptop Mode/Game Mode, the protection is not disabled. Only some resources like Automatic Update or Auto Scan are set to off.


    This will not affect the overall protection of the system.


    Thank you!

  • AnotherDave
    Options
    Hello :)


    In Laptop Mode/Game Mode, the protection is not disabled. Only some resources like Automatic Update or Auto Scan are set to off.


    This will not affect the overall protection of the system.


    Thank you!


    Thanks for the reply Christian. That information (along with the Laptop Mode explanation) would be great to have at http://www.bitdefender.com/support/consumer.html


    Good to know...

    Using Bitdefender Total Security. Paying BD customer since 2012

  • rootkit
    rootkit ✭✭✭
    edited December 2012
    Options

    Hello :)


    We will try to make a KB article about this or include this information in our user guide.


    Take care.

  • In Laptop Mode/Game Mode, the protection is not disabled. Only some resources like Automatic Update or Auto Scan are set to off.


    I just tested this. I unplugged my laptop and BitDefender automatically switched to Laptop Mode. This turned off Auto-pilot, autoscan and the automatic updates. All fine, but the problem is when I plug the laptop back in. Automatic updates are reactivated, but Auto-pilot and autoscan are not reactivated!


    I'm using BitDefender AntiVirus Plus 2013 (trial version) on Windows 8.

  • columbo
    Options

    Hi cxejni :)


    That is a known issue. There are a couple of glitches yet to be worked out:


    http://forum.bitdefender.com/index.php?s=&...st&p=163602


    http://forum.bitdefender.com/index.php?showtopic=36690


    http://forum.bitdefender.com/index.php?sho...mp;#entry159132


    The protection is there, just some extra clicking and ticking we have to do, for now.


    Columbo

  • Hi cxejni :)


    That is a known issue. There are a couple of glitches yet to be worked out:


    http://forum.bitdefender.com/index.php?s=&...st&p=163602


    http://forum.bitdefender.com/index.php?showtopic=36690


    http://forum.bitdefender.com/index.php?sho...mp;#entry159132


    The protection is there, just some extra clicking and ticking we have to do, for now.


    Columbo


    Thank you for your reply, Columbo. It's taking a while to address those issues, isn't it? One dates back to August, another to October...


    I installed Bitdefender after reading the good reports on its virus detection, but some of the features are clearly a bit shaky. Autopilot is a great feature in theory, but it's rather annoying having to manually turn on the auto-pilot every time I plug my laptop back in!


    I wonder if any representative here has an idea of when the above issues might get fixed?

  • Georgia
    Georgia ✭✭✭
    Options

    Hi cxejni,


    The discussion about the Laptop Mode issue will continue in this topic:


    http://forum.bitdefender.com/index.php?sho...st&p=163602

This discussion has been closed.