Anti-theft Remote Wipe Does Not Delete Memory Card Data

After doing research using my own mobile, I have noticed that Bitdefender Mobile Security Anti-Theft is really not useful.

Here are the Defects or Negative points (I won't say it's a bug):

1. Remote Wipe doesn't seem to work fully. It I will just factory format your mobile, which means that Remote Wipe does not delete or format the memory card data. It only resets the phone memory to factory settings. For example: If my mobile is lost or stolen and I have important data store on my memory card, I won't be able to wipe my SD memory card data.

2. If I lock my device using Remote Lock, it locks perfectly. If I then use Send Alert with sound, I can hear the sound but cannot read the message. What the developer needs to do is make it so the message will pop over the lock screen so that the person can read the message. Example: If my mobile is stolen, I would immediately lock my mobile and send an alert message saying "return my mobile and I will off you a reward or else I will take serious action". Unfortunately, this message won't pop up over the lock screen. The thief will only hear the alert sound.

3. Very Important Point - If I lock my device using Remote Lock and use Remote Wipe, it doesn't work. What happens is that the mobile reboots then, for about 5 minutes you will hear an alert sound. Then it again reboots and goes back to the lock screen. In short, it does not wipe any data either on the phone memory or on the SD memory card.

4. The website doesn't Track the exact GPS coordinates evidently.

In conclusion, I would not recommend this product (Bitdefender Mobile Security) if they need an anti-theft. The anti-virus works fine but they really need to fix these problems.

With All Due Respect I would request moderator/administrator to keep this topic on so that the developer could read and fix it Immediately

Thank You

I do have Bitdefender Antivirus on My PC and I have no problem with it.