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Error when installing

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Hello,


I have a problem with installing Bitdefender. At the end of setup wizard I had an error "Installation failed". After some research I noticed that I can't delete Bitdefender folder located in Library, and probably installer can't write files to it. Can someone help me?

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  • Sorin G.
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    Hello,


     


    Please run the uninstaller from /Library/Bitdefender/Central/Agent/BitdefenderUninstaller


    Should the issue persist afterwards please open a ticket with our support using bitsy@bitdefender.com