Error when installing

lukas013

Hello,

I have a problem with installing Bitdefender. At the end of setup wizard I had an error "Installation failed". After some research I noticed that I can't delete Bitdefender folder located in Library, and probably installer can't write files to it. Can someone help me?

Sorin G.

Hello,

 

Please run the uninstaller from /Library/Bitdefender/Central/Agent/BitdefenderUninstaller

Should the issue persist afterwards please open a ticket with our support using bitsy@bitdefender.com