Bitdefender Installer always freezes while "scanning"

I've tried installing the Bitdefender free edition 5 times by now and it always crashes at the second step which is called "scanning" (mostly at 50%).

I got the app from here:

I've tried disabling Windows Defender. Doesnt help. (I also disabled Malwarebytes 3. Doesnt help either.)


thx in advance!



  • Hello macer welcome to Bitdefender forums! default_happy.png

    I think solution for your problem would be:

    1. Disable Windows defender/firewall

    2.Uninstall Malwarebytes

    3. Install Bitdefender

    4.Install Malwarebytes

    5.Add an exception in Bitdefender for Malwarebytes and vice versa

    Hope this will solve the problem.


Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.