Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Used wrong email address
Options
Comments
-
Sorry to hear that. Much better if you contact their support through the phone 00 40 31 620 4235 or please refer to this link https://www.bitdefender.com/support/business/
They will ask you some information for verification purposes due to your account information.
Cheers!!0 -
Hi Whitney,
Try to use Bitdefender uninstall tool.
http://www.bitdefender.com/files/KnowledgeBase/file/Bitdefender_2017_UninstallTool.exe
After that, You can to download the product again (go to central) using an email that you can access and reinstall the product.
Use your activation code in activating the product.
Cheers!0