Restoring lost files.

Roy C · May 2019

Is it possible to restore files deleted by :Clean My Device"? This morning I ran the program and my .pst files were all deleted and now I have lost all my saved emails.

Andrei M. · May 2019

Hello /index.php?/profile/216669-roy-c/&do=hovercard" data-mentionid="216669" href="<___base_url___>/index.php?/profile/216669-roy-c/" rel="">@Roy C,

Unfortunately no, the only way to recover the pst archive is by performing a system restore.

Please note that you will not be able to perform a system restore with Bitdefender installed since Bitdefender's self-protect mechanism prevents any modifications to Bitdefender processes and will block any attempts to do such things. Critical Bitdefender processes closed by other programs would represent a breach of security. Thus, in many cases, System Restore fails when these processes are active.

Thank you.

Roy C · May 2019

OK thank you, I will uninstall Bitdefender and try the system restore and then re-install Bitdefender.

roneidaselva · May 2019

It is possible to recover the lost files.

Restoring lost files.

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