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Subscription extension question

BrownBullhead
BrownBullhead ✭
in General

Hello BD Community:

Just bought a "2018 Family Pack - Unlimited Users - 2 Year" from a Canadian online retailer. All for $49.99 CAD!

Installed today and setup on our three Windows 10 computers, two Samsung S9 phones, one Samsung tablet, and one other android device.

It shows we are good until April 30, 2022.

If I bought another key from this retailer (retail packaging), can I simly enter it into my account and be good for another FOUR years (total)?

So basically spend another $49.99 and expire total licence in April 2024. Thoughts?

Comments

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    Hi There,

    You should always be careful with the licensing related issue. The only best way is to create a ticket with bitdefender customer support (https://www.bitdefender.com/support/contact-us.html) or drop an email to bms@bitdefender.com

    Note that due to covid19, response time may be delayed.

    If this helps, kindly click on agree.

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    HI There,

    Kindly let me know if the issue still persists.

    If not, then kindly select agree.

    Regards

    Flex

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

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